NexScale Chloe™ is available today for Wellness, Fitness, and Recreation businesses across North America.
NexScale Chloe™ is available today for Wellness, Fitness, and Recreation businesses across North America
NexScale Chloe™ is available today across North America.
Keep more members.
Without lifting a finger.
Keep more members.
Without lifting a finger.
Keep more members.
Without lifting a finger.
Keep more members.
Without lifting a finger.
Losing members, chasing follow-ups, no clear visibility, and feeling burned out - making it impossible to scale?
Meet NexScale Chloe™, your trusted AI Business Partner — handling retention, follow-ups, and daily operations so you don't have to.
Losing members, chasing follow-ups, no clear visibility, and feeling burned out — making it impossible to scale?
Meet NexScale Chloe™, your trusted AI Business Partner — handling retention, follow-ups, and daily operations so you don't have to.
Losing members, chasing follow-ups, no clear visibility, and feeling burned out — making it impossible to scale?
Meet NexScale Chloe™, your trusted AI Business Partner — handling retention, follow-ups, and daily operations so you don't have to..
Losing members, chasing follow-ups, no clear visibility, and feeling burned out — making it impossible to scale?
Meet NexScale Chloe™, your trusted AI Business Partner — handling retention, follow-ups, and daily operations so you don't have to.
Losing members, chasing follow-ups, no clear visibility, and feeling burned out — making it impossible to scale?
Meet NexScale Chloe™, your trusted AI Business Partner — handling retention, follow-ups, and daily operations so you don't have to.
3-month discounted introductory period — 100% satisfaction guarantee
3-month discounted introductory period — 100% satisfaction guarantee
5%+ retention lift unlocks ~$36K additional annual revenue per location. With zero acquisition cost.
5%+ retention lift unlocks ~$36K additional annual revenue per location. With zero acquisition cost.
The trusted partner for fitness and wellness brands
The trusted partner for fitness and wellness brands
Chloe sees it first
Chloe sees it first
Chloe sees it first
Chloe takes action
Chloe takes action
How Chloe helps run a business that keeps members.
How Chloe helps run a business that keeps members.
How Chloe helps run a business that keeps members.
How Chloe helps run a business that keeps members.
Chloe isn’t yet another tool.
It's your trusted AI Business Partner, helping you stay on top of your business, your members, community, and what needs attention every day.
Chloe isn’t yet another tool.
It's your trusted AI Business Partner, helping you stay on top of your business, your members, community, and what needs attention every day.
Chloe isn’t yet another tool.
It's your trusted AI Business Partner, helping you stay on top of your business, your members, community, and what needs attention every day.
Chloe isn’t yet another tool.
It's your trusted Business Partner—helping you stay on top of your studio, your members, and what needs attention every day.
Connects and calibrates
Chloe connects to your CRM in under a day. You set the tone, get a dedicated phone number, and link the email Chloe will use to reach your members. Over the first few weeks, Chloe calibrates — learning your brand's voice so every message sounds like it's coming from you.
Understand your members
Chloe analyzes your historical data and delivers an executive summary of where your business stands today. Then Chloe surfaces who's at risk and who your loyal members are — prioritizing by history, behavior, engagement, and demographics — and prepares personalized outreach in each member's preferred channel.
Takes action and reports back
You approve Chloe's first round of member outreach. After that, Chloe runs the loop automatically — sending you a daily brief of the tasks being handled, and a monthly executive summary showing your progress, retention trends, and what's next.
Connects and calibrates
Chloe connects to your CRM in under a day. You set the tone, get a dedicated phone number, and link the email Chloe will use to reach your members. Over the first few weeks, Chloe calibrates — learning your brand's voice so every message sounds like it's coming from you.
Understand your members
Chloe analyzes your historical data and delivers an executive summary of where your business stands today. Then Chloe surfaces who's at risk and who your loyal members are — prioritizing by history, behavior, engagement, and demographics — and prepares personalized outreach in each member's preferred channel.
Takes action and reports back
You approve Chloe's first round of member outreach. After that, Chloe runs the loop automatically — sending you a daily brief of the tasks being handled, and a monthly executive summary showing your progress, retention trends, and what's next.
No commitment. Cancel anytime
No commitment. Cancel anytime
Chloe, at work in your studio.
Chloe, at work in your studio.
Chloe, at work in your studio.
Chloe, at work in your studio.
Proven Outcomes
Proven Outcomes
Proven Outcomes
Proven Outcomes
What running your business with Chloe delivers — better retention, less manual work, and a more consistent operation over time.
Why Chloe?
Why Chloe?
Why Chloe?
Why Chloe?
Most tools just show you data. Most consultants cost too much. Most teams are too lean to do it all.
NexScale Chloe is different — connecting to your existing systems, understanding what's happening with your members, and taking action on your behalf. End-to-end. Without added complexity or headcount.
That's the difference between insight and execution.
Increase retention by just 5%
Unlock up to 94% in financial impact
Unlock up to 94% in financial impact
Unlock up to 94% in financial impact
Unlock up to 94% in financial impact
✔ Designed for busy, non-technical operators
✔ Built for non-technical operators
✔ Works with your existing CRM and tools
✔ Works with your existing CRM/tools
✔ Automates your day-to-day workflows, reporting, and operations
✔ Automates your day-to-day operation and workflows
✔ Automates your day-to-day operation
✔ Automates your workflow & operation
✔ Automates your day-to-day workflows, reportings, and operation
✔ Scales your business—without added complexity or headcount
✔ Scales your business—without added complexity
✔ Scales your business —without complexity
✔ Scales your busienss smoothly
✔ Always available — talk to Chloe like a teammate
✔ Always available—just talk to Chloe like a team member
✔ Always available; simply talk to Chloe
✔ Reach right members at right time
✔ Builds long-term member loyalty & community beyond the workout
✔ Builds member loyalty & community beyond the workout
✔ Builds member loyalty & community
✔ Built for growth & community
And even add more impact, day to day ...
And even add more impact, day to day ...
And even add more impact, day to day ...
And even add more impact, day to day ...
3x higher ROI
From keeping members, not just chasing new ones.
40% less time on admin
No more chasing follow-ups, schedules, and day-to-day coordination.
Up to 6 weeks earlier signals
Time to act before members disengage or cancel.
Solution
Solution
CRMs track.
Marketing tools talk.
Chloe remembers, decides and acts.
CRMs track.
Marketing tools talk.
Chloe remembers, decides and acts.
CRMs track.
Marketing tools talk.
Chloe remembers, decides and acts.
CRMs track.
Marketing tools talk.
Chloe remembers, decides and acts.
Chloe brings your member data together — and turns it into clear priorities, personalized outreach, and action you can trust.
Chloe spots who's at risk, recognizes your loyal members, prepares the right outreach in each member's preferred channel, and keeps you in the loop with a daily brief and monthly executive summary — so nothing gets missed.
Today's Focus
Here’s what needs your attention today—based on your studio activity.
Review “Circuit Strength” class performance
Low attendance flagged • Schedule adjustments suggested
Class
Check “Alex K.” engagement this week
At risk • No bookings in 10 days • Messages prepared
Member
Daily wrap up—here’s what stood out today
7 new faces, 110 Check-ins, what was like on the floor?
Daily
Stay on top of your business, every day
Chloe sends a daily brief of what needs your attention — at-risk members, prepared outreach, and the day's priorities. A wrap-up at the end of the day closes out what was done, so you stay in the loop without constant check-ins.
Today's Focus
Here’s what needs your attention today—based on your studio activity.
Review “Circuit Strength” class performance
Low attendance flagged • Schedule adjustments suggested
Class
Check “Alex K.” engagement this week
At risk • No bookings in 10 days • Messages prepared
Member
Daily wrap up—here’s what stood out today
7 new faces, 110 Check-ins, what was like on the floor?
Daily
Stay on top of your business, every day
Chloe sends a daily brief of what needs your attention — at-risk members, prepared outreach, and the day's priorities. A wrap-up at the end of the day closes out what was done, so you stay in the loop without constant check-ins.
Engagement opportunities
Active members
Member feedback
Key member updates
Personal touches
Retention risks
New members
Milestones & recognition
Churned members
At-risk members
Follow-ups
Community moments
Key member updates
Milestones & recognition
At-risk members
Key member updates
Engagement opportunities
Churned members
At-risk members
Member feedback
Personal touches
Active members
Community moments
Follow-ups
New members
Personalize every member interaction
Chloe prepares the right outreach for each member — at-risk follow-ups, recognition for loyal members — in their preferred channel, so every message lands with care.
Engagement opportunities
Active members
Member feedback
Key member updates
Personal touches
Retention risks
New members
Milestones & recognition
Churned members
At-risk members
Follow-ups
Community moments
Key member updates
Milestones & recognition
At-risk members
Key member updates
Engagement opportunities
Churned members
At-risk members
Member feedback
Personal touches
Active members
Community moments
Follow-ups
New members
Personalize every member interaction
Chloe prepares the right outreach for each member — at-risk follow-ups, recognition for loyal members — in their preferred channel, so every message lands with care.
Executive Summary
Ai
March Report
Executive Overview
📌 March typically sees the first post-New Year's drop-off. Visit growth despite this is a positive signal.
Your studio showed healthy growth over February
~350 unique visitors and ~2,350 visits~95 members show early signs of disengagement
🔥 Circuit/Warrior classes are the standout performers, averaging ~16 participants per session at 77% utilization
👥 50 new members joined: ✅ 46 active | ⚠️ 4 at-risk | 📈 Visits up ~16% month-over-month, indicating strong momentum heading into spring
Your key numbers, always at your fingertips
Chloe delivers a baseline executive summary on day one and a monthly summary after that — covering member growth, retention trends, and where your business stands.
Executive Summary
Ai
March Report
Executive Overview
📌 March typically sees the first post-New Year's drop-off. Visit growth despite this is a positive signal.
Your studio showed healthy growth over February
~350 unique visitors and ~2,350 visits~95 members show early signs of disengagement
🔥 Circuit/Warrior classes are the standout performers, averaging ~16 participants per session at 77% utilization
👥 50 new members joined: ✅ 46 active | ⚠️ 4 at-risk | 📈 Visits up ~16% month-over-month, indicating strong momentum heading into spring
Your key numbers, always at your fingertips
Chloe delivers a baseline executive summary on day one and a monthly summary after that — covering member growth, retention trends, and where your business stands.
Personal touches
Retention risks
New members
Milestones & recognition
Engagement opportunities
Active members
Member feedback
Key member updates
Churned members
At-risk members
Follow-ups
Community moments
Engagement opportunities
At-risk members
Retention risks
Talk to Chloe like a teammate
Chloe asks for your approval before the first round of outreach — and checks in with you anytime. Ask about at-risk members, retention trends, or what's next. Built for wellness, fitness, and recreation, with privacy first. Your data stays yours.
Personal touches
Retention risks
New members
Milestones & recognition
Engagement opportunities
Active members
Member feedback
Key member updates
Churned members
At-risk members
Follow-ups
Community moments
Engagement opportunities
At-risk members
Retention risks
Talk to Chloe like a teammate
Chloe asks for your approval before the first round of outreach — and checks in with you anytime. Ask about at-risk members, retention trends, or what's next. Built for wellness, fitness, and recreation, with privacy first. Your data stays yours.
Integrations
Integrations
Works with the tools your business already uses
Works with the tools your business already uses
Stop switching between tools. Start running your business.
Stop switching tools.
Start running your studio.
Chloe sits on top of your existing CRM and tools — no migration, no disruption.
Chloe sits on top of your existing CRM and tools — no migration, no disruption.
Features
Features
Turn your business into a self-running operation with an AI Business Partner
Turn your business into a self-running operation with an AI Business Partner
Own member relationships — even when your team changes
Listens and follows up — not just sends
Maximize attendance and recover lost revenue
Run your business with clarity and control
A daily brief, a monthly executive summary, and Chloe's approval workflow — so you stay in control without being in every detail.
Own member relationships — even when your team changes
Chloe centralizes every member interaction and insight — so relationships stay with your business, not individual team member
Listens and follows up — not just sends
Maximize attendance and recover lost revenue
Run your business with clarity and control
Own member relationships — even when your team changes
Chloe centralizes every member interaction and insight — so relationships stay with your business, not individual team member
Listens and follows up — not just sends
Maximize attendance and recover lost revenue
Run your business with clarity and control
Own member relationships — even when your team changes
Listens and follows up — not just sends
Maximize attendance and recover lost revenue
Run your business with clarity and control
The Operators’ Member Retention Playbook
Improve retention by just 5% and you could add $36K+ in your annual revenue in a 300-member studio ($200/month)!
The Operators’ Member Retention Playbook
Improve retention by just 5% and you could add $36K+ in your annual revenue in a 300-member studio ($200/month)!
The Operators’ Member Retention Playbook
Improve retention by just 5% and you could add $36K+ in your annual revenue in a 300-member studio ($200/month)!
Trusted by operators running modern businesses
Trusted by operators running modern businesses
"Before NexScale, I had no visibility into who was at risk until they cancelled. Now I catch the signals early — and our retention has genuinely improved without any extra staff."
Maria L.
Yoga & Pilates Studio Owner Toronto, ON
James R.
Premium Fitness Club, Montreal, QC
Priya S.
Hyrox Studio Founder, Toronto, ON
Sophia K.
Multi-Location Wellness Studio, Vancouver, BC
Daniel R
3-location Fitness Franchise, New Jersey, USA
"Before NexScale, I had no visibility into who was at risk until they cancelled. Now I catch the signals early — and our retention has genuinely improved without any extra staff."
Maria L.
Yoga & Pilates Studio Owner Toronto, ON
News
News
What is happening at NexScale
What is happening at NexScale
Stay informed about our community, our team, and the wellness & fitness businesses we serve
Backed by Top Incubators & Innovation Hubs
Backed by Top Incubators & Innovation Hubs
Backed by Top Incubators
& Innovation Hubs
How Chloe helps run a business that keeps members.
How Chloe helps run a business that keeps members.
Start with a 3-month discounted introductory period — 100% satisfaction guarantee.
Most operators we work with continue with Chloe - 8 out of 10 on average.
The reason? They see at least a 5% lift in retention within their first 3–6 months. For a 300-member studio at $200/month, that's about $36K in recurring annual revenue — kept, not bought, with zero acquisition cost.
Start with a 3-month discounted introductory period — 100% satisfaction guarantee.
Most operators we work with continue with Chloe - 8 out of 10 on average.
The reason? They see at least a 5% lift in retention within their first 3–6 months. For a 300-member studio at $200/month, that's about $36K in recurring annual revenue — kept, not bought, with zero acquisition cost.
Start with a 3-month probation at 65% off — 100% satisfaction guarantee.
Most operators we work with continue with Chloe — 8 out of 10 on average. The reason?
They see at least a 5% lift in retention within their first 3–6 months. For a 300-member studio at $200/month, that's about $36K in recurring annual revenue — kept, not bought, with zero acquisition cost.
3-month discounted introductory period
Backed by a 100% satisfaction guarantee
3-month probation at 65% off
backed by a 100% satisfaction guarantee
3-month probation at 65% off
backed by a 100% satisfaction guarantee
Let’s talk.
Every wellness and fitness studio is different . Tell us about your goals, and we’ll show you how Chloe by NexScale can help you retain more members, streamline operations, and build a stronger community.
Quick response.
We typically respond within one business day.
Clear next steps.
We’ll recommend the best next steps based on your studio’s goals.
Prefer to speak with us directly?
Let’s talk.
Every wellness and fitness studio is different . Tell us about your goals, and we’ll show you how Chloe by NexScale can help you retain more members, streamline operations, and build a stronger community.
Quick response.
We typically respond within one business day.
Clear next steps.
We’ll recommend the best next steps based on your studio’s goals.
Prefer to speak with us directly?
Let’s talk.
Every wellness and fitness studio is different . Tell us about your goals, and we’ll show you how Chloe by NexScale can help you retain more members, streamline operations, and build a stronger community.
Quick response.
We typically respond within one business day.
Clear next steps.
We’ll recommend the best next steps based on your studio’s goals.
Prefer to speak with us directly?